Dear Shoppers, We love bringing you the styles you love but right now your safety is our primary concern. Due to current national lockdown, please expect delays in deliveries. [email protected] Please note because of COVID19 we will not be accepting any returns or exchange. Stay Home and Stay Safe! Please contact us at +919908457897 for more information.

Shipping and Delivery

At Peony Kids, we make sure that your orders reach you in time. For this we are associated with trusted shipping channels who work 24/7 to help us send packages. There are some facts related to our shipping policy that you must be aware of before placing an order with us.

Shipping Charges:


For deliveries across India


1. INR150 on orders below INR 5,000

2. INR 300 on orders above INR 5,000


For International deliveries to:

Pls connect with our customer care executive  on whatsapp at +91  9908457897

 

Cash On Delivery (COD) – Available

 

Time taken to deliver your order:

Delivery times are usually as follows:


1. Within India - your order should reach you in 2 - 6 business days from the date of dispatch.
2. Outside India - your order should reach you in 8 – 10 business days from the date of dispatch


Processing time for each product varies. Your entire order is shipped together once all products are ready to be shipped. The cart page and the checkout shipping page gives an estimated delivery date. Please note, deliveries can sometimes get delayed due to unforeseen circumstances. 

 

Packaging:

Orders are very carefully packed so that the product reaches you in good shape. We make sure your order is sealed and discreet.

 

International Shipping:


International shipping is possible. The checkout page shows you the exact shipping rates for your country. Delivery days can increase due to delay in customs processing at the destination country.

 

International Customs Charges:

Some countries charge customs on the shipments. All customs charges, local taxes and delivery company's processing fees for clearing customs is to be borne by the customer.

 

Tampered/Damaged Packages:


If you receive a shipment that seems tampered or damaged - please do not accept the shipment. Take a photo of the shipment and get in touch with our customer care team at 9908457897 or email us at [email protected]